As we step into 2025, EAPA-SA is setting its sights on an exciting roadmap to strengthen the profession and respond to the evolving demands of the workplace. With a clear vision, the EAPA-SA board has outlined several priorities to advance the EAP sector in South Africa and beyond.

1. Achieving Statutory Status
A cornerstone of EAPA-SA’s 2025 strategy is to obtain statutory recognition for the profession. Achieving this milestone will enhance the credibility and formal standing of EAP practitioners in South Africa.
- Increasing Membership: To meet the requirements for statutory status, EAPA-SA aims to maintain a membership of over 300 professionals for three consecutive years. This involves targeted efforts to attract new members, convert conference attendees into active participants, and nurture emerging professionals entering the field.
- Government Partnerships: Collaboration with government departments is critical. Building on their existing relationship with the Department of Public Service and Administration (DPSA), EAPA-SA seeks to formalise a partnership that recognises employee assistance as a key professional service.
Radhi, the EAPA-SA president, emphasises that the board wants the EAP profession “to be taken seriously” and sees statutory status as a way to achieve that goal.
“the board wants the EAP profession “to be taken seriously” and sees statutory status as a way to achieve that goal“
2. Enhancing Financial Sustainability
Diversifying income streams is essential for EAPA-SA’s long-term viability and ability to support its initiatives.
- Exploring New Revenue Streams: The board is actively exploring innovative ways to generate income, including sponsorships, alternative funding models, and the development of new services.
- Regional Collaboration: EAPA-SA is engaging its chapters to identify local opportunities for revenue generation, leveraging their unique insights and community connections.
“Diversifying income streams is essential“
3. Updating Industry Standards
Recognising the dynamic nature of workplaces, EAPA-SA is in the process of revising the employee assistance standards which was last reviewed in 2015. These updates will address emerging workplace trends and challenges, ensuring the standards remain relevant and effective.
4. Aligning with International Accreditation
To enhance the global mobility and credibility of South African practitioners, EAPA-SA plans to align its South African Qualification Authority (SAQA) accreditation with the internationally recognised Certified Employee Assistance Professional (CEAP) credential.
5. Expanding into Africa
EAPA-SA is poised to extend its influence across the African continent. By collaborating with professionals from other countries, the organisation aims to share best practices, develop regional standards, and support the growth of the EA profession throughout Africa.
6. Modernising the EAPA-SA Brand
To attract a younger generation of practitioners, EAPA-SA is undergoing a rebranding initiative. This effort includes revamping the organisation’s website, refining its corporate identity, and integrating modern technology to enhance member engagement and communication.
7. Prioritising Diversity and Inclusion
EAPA-SA continues to champion diversity and inclusion as critical elements of workplace well-being.
- Educating Employers and Employees: Moving beyond traditional diversity metrics like race and gender, EAPA-SA will promote diversity of thought, perspectives, and experiences.
- Inclusive Programmes: Tailored EAP initiatives will address the unique needs of various demographic groups, including generational differences and the LGBTQI+ community.
“Tailored EAP initiatives will address the unique needs of various demographic groups“
8. Addressing the Impact of Artificial Intelligence (AI)
The rise of AI presents both challenges and opportunities for the EAP profession.
- Educating Members: EAPA-SA will offer resources and training to help members understand and effectively use AI in their practices.
- AI Integration: The board is exploring how AI-powered tools can enhance programme delivery, data analysis, and personalised support for employees.
“EAPA-SA will offer resources and training to help members understand and effectively use AI“
A Vision for the Future
By focusing on these strategic areas, EAPA-SA aims to solidify its position as a leader in the EA profession, ensuring its relevance in a rapidly changing workplace landscape. These priorities are not just about growth but about creating a stronger, more inclusive, and innovative profession that meets the needs of employees and organisations across South Africa and beyond.
Together, these efforts promise to position EAPA-SA as a forward-thinking organisation committed to advancing employee well-being and professional excellence.