An Employer’s Guide to Installing EAP Services

Employers understand that their organisation can only benefit – both from a productivity perspective and in a way that will ultimately affect the bottom line – when its employees are not struggling with overwhelming personal issues. Employee Assistance...

How to Reduce Unconscious Bias in the Workplace

Unconscious bias in the workplace is a commonplace occurrence that impacts one person’s opinion of another, based on facts or experiences from their past. These biases can negatively affect an organisation in several ways: during the hiring process when HR or managers...

Assisting Employees in the Aftermath of Trauma

Across the globe, people are living through sustained trauma on a scale not seen in over 70 years – since the end of World War 2. In South Africa, the colossal impact of the COVID-19 pandemic along with a lasting negative effect of recent civil unrest have left...

Executive Coaching – The Future of EAPs?

When attending to employees with behavioural or performance issues, some EAP programmes may use the terms counselling and coaching interchangeably. However, by definition, coaching differs from counselling in that it is not a remedial service, and using the term...