Kwazulu-Natal Chapter | EAPA-SA
Ndumiso Hlongwa

Ndumiso Hlongwa

Chapter Chairperson: KwaZulu-Natal ( KZN )

Chapter Location: Durban

Contact details


Cell: 083 307 3978

Ndumiso Hlongwa has served in the KZN EXCO since 2019. In 2023, he was elected to the position of
the KZN Chapter Chairperson, working with richly experienced and competent executive members.
He carries along, years of experience in the field of EAP and HRM&D. His professional development
and employment has seen him being ranked up in various roles/ departments including those of
Senior Practitioner, Assistant Director, Deputy Director and currently serving as a Director in the KZN
Office of the Premier. This patriotic sport enthusiast has in the past participated in numerous sport
codes and endurance races, like AmaShova and Comrades Marathon.

Email address:
Contact number: 083 307 8978
Physical address: Invesco Centre Building,16 Chatterton Road, Pietermaritzburg, 3201

EAPA-SA’s KZN Chapter represents a diverse group of EAPs within the province who work in private practice, government, large corporations and EAP service provider companies.

The Chapter at some stage was one of the biggest in the country but history saw it deteriorating and become inactive. In February 2015 a group of concerned practitioners convened an open meeting to start the process of reviving the KZN Chapter which led to the appointment of an interim committee to oversee the process. On 04 June 2015 a special meeting was held and the current Committee was appointed. Since relaunching, the chapter has not looked back.  As at end of December 2016, the Chapter membership comprised 13 individual membership and 7 service providers.

The potential for more membership exists, and the task ahead is to market the benefits of the programme as well as streamline the process of professional designations.  The database of potential members is well over 300, derived from the number of workplaces in KwaZulu-Natal.

The membership is dominated by the public sector. EAPs from the public service represent 90% and other 10%. A strategy to involve the private sector more would be implemented in 2017.

In 2016 the first wellness family day was convened by the Chapter and was a resounding success. It coincided with the celebration of the National Recreation Day. It was therefore adopted as an annual chapter event and everyone is looking forward to the 2017 event.

The Chapter and the EAPA-SA activities are supported by the Provincial Government of KwaZulu-Natal. This relationship is managed through the Office of the Premier. All provincial government departments are aware of the Association. This support has to be extended to municipalities and private sector companies. KwaZulu-Natal (KZN) is the largest public sector employer in the South Africa. With more than 220 000 employees in the Provincial Government alone, by adding municipalities , private sector and national departments resident in KZN, the number grows even more.

Although the majority of employee assistance practitioners are concentrated in the main centres in Durban and Pietermaritzburg, there are those who operate from the district and local offices based in small towns like Newcastle, Richards Bay and Port Shepstone. The distance from Durban and Newcastle for example is about 400 kilometers, meaning approximately 4 hours drive by car.  It is always a challenge for practitioners to attend all meetings. The commitment and dedication of members have made it possible to progress in spite of these challenges.

The repositioning of EAPA in KZN is bearing fruits. EAP sector is beginning to be recognized especially by Government. There are debates which aim to link the sector with structures in the work place. Members unanimously agree to move in speed in attaining a statutory status to regulate the sector.

The discussions at national level between the EAPA-SA Board and Government represented by the Ministry of Public Service and Administration should pay the direction to which the sector should move towards. The KZN Chapter is available and commits itself to be an active partner in the entire process.

KZN Chapter adopted a slogan which is used as inspiration and motivation to put extra efforts. KZN indeed is “Moving Wellness and EAP from Good to Great”.



Chairperson  Ndumiso Hlongwa 083 307 8978
Deputy Chair and Stakeholder Coordination  Balindile Mthembu 083 399 9524
Marketing Thabiso Zwane & Sushma Naraidoo

061 692 5921

083 679 3774

Finance Nonto Machi & Balindile Mthembu

073 220 0229

083 399 9524

Education Skhumbuzo Mhlongo 072 692 0626
Membership Zandile 083 602 2777
Governance Dr Serina Frank 083 414 2016

Chapter Goals:

  • Professionalization of Employee Assistance Programme as a career and a profession.
  • Improvement of good governance.
  • Ensure sustainability of the Chapter